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Frequently asked questions

Client Center FAQs

The following Q&As address navigating the Client Center, what to do if issues arise, & finding additional client resources. Still have questions? That's what our great customer service is for! Contact your dedicated accountant or payroll specialist with any issues not addressed here.

How do I make sure my employees can see their pay stubs?

How do I add, modify, & remove employees in my payroll portal?

How do I register my payroll account?

My employee is having trouble logging in. What do I do?

How do I report my payroll to CSI?

How do I access my payroll reports?

How do I see my employees' paid time off balances?

I just hired an employee. How do I report new hires?

I just hired an employee. Where can I find their paperwork?

How do I set up direct deposit for my employees?

Where can I find federal and state labor law posters?

Where are my federal and state tax refunds?

Where can I make federal and state tax payments?